Of Critical Importance: Improving Communication in CSSD and with the OR

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The fact of the matter is good communication skills are just as important as good technical skills. Tension and stress can be reduced when there is a sense of teamwork and trust, and that is the result of open and honest communication.

Program Highlights

Barriers to effective communication

Professional communication protocols

How to apply successful speaking skills, and improve listening skills

Tips for effective communication during stressful situations

Scenarios that demonstrate effective communication between CSSD and the OR

Considerations when communication is not face-to-face

Learning Objective

To provides strategies to improve communication between co-workers in CSSD as well as with the OR.

Program Includes

12min Visual presentation (DVD)
1 Free site license upon request

Bonus Resource CD
10 Question Post Test with Answer Key
Glossary of Terms

From The Series

Of Critical Importance: Central Service Series

This program is offered at a discount for members of:

Leaders In Health Care Education

Of Critical Importance: Improving Communication in CSSD and with the OR

Program Highlights

Learning Objective

Sponsored By

Program Includes

From The Series