Leaders In Health Care Education

TF: 866-321-5066
P: 615-321-5066 • F: 615-321-5119
info@envisioninc.net

Of Critical Importance: Improving Communication in CSSD and with the OR

The fact of the matter is good communication skills are just as important as good technical skills. Tension and stress can be reduced when there is a sense of teamwork and trust, and that is the result of open and honest communication.


Program Highlights


  • Barriers to effective communication

  • Professional communication protocols

  • How to apply successful speaking skills, and improve listening skills

  • Tips for effective communication during stressful situations

  • Scenarios that demonstrate effective communication between CSSD and the OR

  • Considerations when communication is not face-to-face


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Learning Objective

To provides strategies to improve communication between co-workers in CSSD as well as with the OR.



Sponsored By
Program Includes
  • Bonus Resource CD
  • 10 Question Post Test with Answer Key
  • Glossary of Terms


This program is offered at a discount for members of: