Violence in Healthcare: What to Do When Violence Occurs

Buy $295

Despite all our efforts to prevent it, violence in healthcare can and does occur, affecting almost all healthcare workers at some time during their career, and in some areas more than others. Through the use of realistic scenarios, this program will discuss the 4 R’s of dealing with violence in healthcare according to NIOSH and OSHA recommendations:

Program Highlights

Recognizing the signals for escalating agitation and assaultive behavior or criminal intent

Resolving conflicts through verbal de-escalation, and avoiding actions that may provoke a violent response

Responding quickly if the situation is out of your control, including getting help for yourself and others

Reporting and documenting after an event, including debriefing and post-event counseling

Learning Objective

To educate all staff on the 4 R’s of dealing with violence according to NIOSH and OSHA recommendations.

Program Includes

15min Visual presentation (DVD)
1 Free site license upon request

Bonus Resource CD
10 Question Post Test with Answer Key
Study Points

From The Series

Violence in Healthcare

Clinical Advisors

Molly Groban MS, MAEd, RN, CEN, CCRN, LNC, MICN

Dr. Marilyn Lanza, DNSc, ARNP, CS, FAAN

Donna L. Mason, RN, MS, CEN, FAEN

AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN